Public Transport Insight Management
Public Transport Insight Management (PTIM) systems use software tools to automate core business processes for public transport operators. PTIM is modelled on bus transport operations in various counties in the UK with the provision to adapt the workflows to the country of implementation. PTIM includes several applications that cover conducting surveys, ground-up route definition from a GIS network, definition of schedules, regular timetables along with coverage for exceptions, route fares at multiple service levels, tendering process, contract management with private operators, training for operators, SLA monitoring and interfaces to collaborating systems such as transport planners, roadside displays and fare collection systems. Covering 1.125 services, 3.735 routes and 46.100 trips annually, ARS and Surtronic have firmly embedded this solution among public transport operators.
PTIM in use in Hertfordshire, UK
The system was implemented as an integrated software package and GIS that manages all aspects of public transport data and services. The system stores and maintains data regarding the public transport buses and is a platform for adding or making changes to the public transport information. It is in use since 2004 as a single integrated database (Oracle). The ‘open’ database architecture allows clients and subsidiaries to add on their own systems. Centralization of data promotes increased efficiency and sharing. Information categories are divided into well-defined modules, which cater the needs of the various authorities pertaining to the transportations including preparation of bus tenders and providing passengers with travel information.